{
"id": "evt_4f9a2c…",
"api_version": "v1",
"occurred_at": "2023-11-07T05:31:56Z",
"business_id": "<string>",
"data": {
"call": {
"id": "<string>",
"from_number": "<string>",
"to_number": "<string>",
"started_at": "2023-11-07T05:31:56Z",
"ended_at": "2023-11-07T05:31:56Z",
"duration_seconds": 123,
"recording_url": "<string>",
"voicemail_url": "<string>",
"transcript": "<string>"
},
"contact": {
"id": "<string>",
"name": "<string>",
"phone_number": "<string>"
},
"user": {
"id": "<string>",
"name": "<string>"
}
}
}API Reference
An inbound call completed
WEBHOOK
call.incoming.completed
{
"id": "evt_4f9a2c…",
"api_version": "v1",
"occurred_at": "2023-11-07T05:31:56Z",
"business_id": "<string>",
"data": {
"call": {
"id": "<string>",
"from_number": "<string>",
"to_number": "<string>",
"started_at": "2023-11-07T05:31:56Z",
"ended_at": "2023-11-07T05:31:56Z",
"duration_seconds": 123,
"recording_url": "<string>",
"voicemail_url": "<string>",
"transcript": "<string>"
},
"contact": {
"id": "<string>",
"name": "<string>",
"phone_number": "<string>"
},
"user": {
"id": "<string>",
"name": "<string>"
}
}
}Authorizations
Authorization Code flow against Dialbird's OIDC provider. The issued
access token is a JWT with aud: "public-api", verified against the
issuer JWKS.
Body
application/json
Webhook delivery body. Signed with X-Dialbird-Signature as described
for message deliveries.
Globally unique event id, prefixed evt_. Use as a dedup key.
Example:
"evt_4f9a2c…"
Available options:
message.incoming.received, message.outgoing.delivered, call.incoming.completed, call.outgoing.completed Allowed value:
"v1"When the event occurred (not when delivered).
Show child attributes
Show child attributes
Response
200
Acknowledge receipt with any 2xx.
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